On Ennui and Aggression

I'm really getting tired of things, from the bullshit political climate here in Canada, the increasingly materialistic Christmas season, and life in Winnipeg in general. So tired in fact, it's been negatively impacting my mood, leaving me more cynical and temperamental than usual, which has the unfortunate side effect of negatively impacting my work. Given that I'm in a customer service role at work (Inside Sales/Order desk), this means that CUSTOMERS bear the brunt of my aggression. I don't go out of my way to be rude to people, but I have demonstrated a distinct lack of patience with stupid questions or requests ("Whut do ya mean I can't use your red air hose for propane?" or "Why can't you use gear clamps on 6000psi hydraulic hose?")... and a distinct lack of courtesy to people who are plain ignorant from the get-go.

Soooo... in order to keep my job, teeth, kneecaps, and sanity, I figure I'd better find a better outlet for my frustration and aggression.

Comments

  1. Knitting? Martial arts? Worm composting?

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  2. Nah, I've tried martial arts (I studied Kendo for a year) and even tried meditation at one point.

    I need to find something a little better suited to my personality...

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  3. Drinking?

    I once worked retail and got "mystery shopped" by a store spy. I got a miserable 2 out of 7 on my review, along with the comment "cherenkov needs to go to school for politeness". (Except, of course, they used my real name). Surprisingly, I didn't get fired.

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  4. Nice, Cherenkov!

    I thought I was going to be canned once my boss found out how I tabulated discounts for non-account/walk-in customers: "Discount starts at 35% off list, and decreases 5% each time the customer annoys me..."

    He laughed when he found out!

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  5. Only way to handle it is to embrace the banal!

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  6. I'm in the same boat. Let me know if you find anything more constructive than psychotropics, because I think that's my next stop. ;)

    ReplyDelete

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